Conquering Complexity: ATN International’s Journey to Growth with NetSuite

about ATN International

ATN International, a global telecommunication incorporation, digitally empower people and communities so that they can connect with the world and prosper. ATN has been investing in communications infrastructure for more than 30 years across the globe through local brands. ATN have a proven operational strategy that has enabled ATN to expand position in historically under served rural and remote markets.

30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Challenge

The biggest challenge faced during the NetSuite implementation was managing the complexities of a multi-regional, multi-subsidiary telecommunication company. Spreading across the US and LATAM, each subsidiary offered a unique set of services, requiring region-specific regulatory compliance for transactions and reporting. Furthermore, complex approval processes varied by subsidiary and transaction type, adding a layer of intricacy to the implementation.

ATN faced several significant challenges during the implementation of NetSuite for tracking their capital expenditures. The calculation logic required to accurately identify assets and CapEx which varied significantly across subsidiaries, further complicating the implementation.

The migration of subsidiaries from legacy software to NetSuite was a critical step aimed to eliminate manual data entry, but also introduced new hurdles in implementing labor, benefit, and overhead allocation processes, especially for newly migrated entities. Finally, complying with telecommunication regulations demanded granular segment-wise and labor hour wise allocations, further amplifying the implementation complexities.

These complexities demanded a tailored approach to ensure accurate and compliant financial reporting and analysis within the NetSuite environment.

What did
BA Software Inc do

To address the challenges faced during the NetSuite implementation, we undertook a multi-faceted approach. Initially, a thorough analysis of region-specific regulatory requirements was conducted, allowing for the customization of NetSuite modules to meet these needs. Role-based access controls were implemented to streamline the complex approval processes unique to each subsidiary and transaction type.

A standardized calculation framework was developed to accurately identify assets and CapEx across subsidiaries, and NetSuite’s custom reporting and scripting features were leveraged to ensure detailed and accurate financial tracking.

During the migration of subsidiaries from legacy software, meticulous planning and execution were prioritized, with strong emphasis placed on data validation and comprehensive user training to minimize disruption and ensure a smooth transition. The integration of labor, benefit, and overhead allocation processes with existing payroll and HR systems automated and simplified these tasks for newly migrated entities. Specific modules were implemented to comply with telecommunication regulations, and NetSuite’s tracking capabilities were utilized for detailed segment-wise and labor-hour-wise allocations, ensuring regulatory compliance.

This tailored approach, focusing on the development of comprehensive reporting tools and continuous system monitoring, enabled ATN to overcome the complexities of the NetSuite implementation. As a result, ATN achieved accurate and compliant financial reporting and analysis across their multi-regional, multi-subsidiary operations.

The Results

Service that we use to support ATN International

Managed Services
Customization Services
Integration Services

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